FAQ
ABOUT SOLIDEFI

  1. WHAT IS SOLIDEFI?

    SoLiDeFi is a is a technological solutions company that helps users grow their crypto-investments using a feature-rich terminal plugged in with highly effective proprietary trading bots that operate across major exchanges. SoLiDeFi enables users to access the digital economy through a family of secured, regulated, and future-forward trading products. As of 2022, SoLiDeFi manages $1.2 billion across its expanding suite of trading solutions. The team at SoLiDeFi combines expertise in technology with decades of experience in traditional asset management and indexing, coming from firms including BlackRock, Blackstone and MeTa etc.

  2. HOW DOES SOLIDEFI WORK?

    Once your account is registered, you will be able to select a subscription staking plan powered by our trading bots that best suit your needs. Our bots will then help to automate the trading based on pre-defined mandates and strategies.

  3. WHY SHOULD I USE SOLIDEFI?

    Ever since entering the cryptocurrency space, we have been thinking about how to bring the user-friendly, intuitive user-experience we have become accustomed to in other tech areas to the Blockchain space. SoLiDeFi not only is the product of our imaginations, it is designed to be effective for both technical and non-technical traders alike. Think of it as your Lego tool-box for cryptocurrency trading where sound strategies and automated bots reap profits for you.

  4. IS SOLIDEFI AN EXCHANGE?

    No, SoLiDeFi is not a trading exchange but rather a technological solutions platform that manages your investments with the assistance of trading bots.

  5. WHO IS THE TEAM BEHIND SOLIDEFI?

    The team behind Solidefi is made up of blockchain and crypto enthusiasts who found that trading cryptocurrency should never be made complicated. The management team helms from a diversified background in banking, software engineering and tech, each coming together with a common vision. They are committed both to the average investor and the wider Blockchain community in leveraging on the possibilities that technology brings for greater decentralization of wealth and power, a more open internet, and much more beyond.

ABOUT TRADING AND FEATURES

  1. HOW MANY SUBSCRIPTION PLANS DO WE HAVE?

    SoLiDeFi offers 6 different plans with different staking periods and ROIs pegged to them.

  2. WHICH EXCHANGES DO YOU SUPPORT?

    We currently support the two most popular exchange options, Uniswap and Pancakeswap. And we’re adding a few other big exchanges to our constantly expanding list.

  3. WHICH BOTS ARE THE BEST?

    One of the most common questions we receive is about choosing bots and configurations for the highest returns. At SoLiDeFi, we will help you to decide what trading bots to use for each unique trading scenario. Hence, we are not able to advise which bots are the best to run as they are overly scenario based.

  4. ARE DATA AND CHARTS UPDATED IN REAL-TIME?

    Yes! SoLiDeFi is powered by real-time streaming market data directly from the exchanges.

ABOUT USING THE PLATFORM

  1. WHAT REGIONS ARE SUPPORTED FOR BOT TRADING?

    At this point, SoLiDeFi is available in 3 countries namely Korea, Germany and Vietnam. More regions are being made accessible daily. The laws may vary under each jurisdiction, which might affect the list of features available for your region. Please always clarify with our friendly client engagement teams in your region for more information.

  2. WHAT BROWSER DOES SOLIDEFI WORK BEST ON?

    SoLiDeFi supports all operating systems and browsers on both desktop and mobile. For the optimal trading experience, we recommend using Google Chrome on your laptop, desktop, or tablet. We’re currently optimizing the dashboard for a better native mobile view and will notify our users when the enhancements are complete.

  3. HOW IS MY PRIVATE DATA STORED AND USED?

    At SoLiDeFi, your privacy and security are of our highest priority. When you connect your exchange accounts with SoLiDeFi, data such as balances, orders and transactions are automatically synced and securely stored in our databases. This information is used to provide statistics and charts that you see on the dashboard and across various features of the platform. Keeping your account data in sync is vital to the functionality and enhancements that bring value to you as a user. Any PII (personally identifiable information), is securely encrypted and never shared with 3rd parties. You can read more about what information SoLiDeFi collects, how it’s used, and other disclosures in full in our Privacy Policy.

  4. IS SOLIDEFI SECURE?

    Yes! SoLiDeFi is secure, we employ numerous security measures to keep your accounts secure from unauthorized access. Security measures include encryption of API keys, passwords, and other sensitive information, SSL over TLS for end-to-end encryption of communication, 2FA for additional security of user accounts, and we follow OWASP top 10 standards and undergo regular penetration testing by third-party security providers.

Useful Link

We Have the world’s leading automated crypto trading bots.

Rapidly develop and deploy high frequency crypto trading bots across dozens of crytocurrency exchanges in minutes.

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